Reliability & High Availability
We offer maximum availability and reliability of our IT infrastructure through geo-redundancy
Due to the availability of several data centers in Switzerland and corresponding virtualization, our systems run geo-redundantly. This means, that downtimes almost never occur, even if individual servers fail. In this way, we guarantee automatic protection against failures of our servers, virtual servers and hosting servers and offer our customers the best possible availability. This means that your virtual servers for applications and web servers for your web projects can be accessed and used almost at any time.
If a server fails due to a hardware or software failure, another server in the cluster will step in its place and takes over the failed services directly and thus ensures smooth operations.
Our server infrastructure is subject to constant monitoring so that any disruptions are identified and resolved immediately. Direct usually means a period of time that is less than a minute. This is only possible through automatic failure protection.
Our Service Level Agreement shows you exactly what you can expect in terms of speed, response, processing and service. We guarantee you an availability of our hosting servers of 99.85 percent.
Maximum availability through clusters and geo-redundancy
All applications and services are provided in virtualization (Proxmox) as a cluster on a large number of servers. Server failures can therefore be identified and resolved fully automatically within a few seconds. If hardware fails, it will be replaced without interruption.
We maintain several data centers with Tier3 and Tier4 classification in order to ensure the availability of our IT systems even in the event of a complete failure at one location (power failure, internet failure).
Excellent 99.85% uptime
There is no 100% availability when it comes to servers and therefore hosting, because the technical infrastructure has to be maintained. Necessary repairs may also occur. Nevertheless, our customers enjoy high availability of an average of 99.87% over a calendar year.
This value is even higher than the guaranteed 99.80 percent server availability for our hosting offers. Through the redundant design of the hardware, networks as well as the energy supply and air conditioning technology, we offer you maximum availability. We also rely on double redundant storage of all data on NVMe SSD.
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